Frequently Asked Questions (FAQs)

Q: How long will it take to receive my order?

A: Orders typically arrive within 7-15 business days following processing, which takes 2-4 business days.

Q: How much is shipping?

A: Shipping is free on orders over $199. Orders under $199 incur a flat shipping fee of $7.99.

Q: What payment methods do you accept?

A: We accept PayPal and Stripe for secure and convenient payment processing.

Q: Can I track my order?

A: Yes, a tracking number will be provided via email once your order ships.

Q: Do you ship internationally?

A: Currently, we only ship within the United States and do not offer international shipping.

Q: What should I do if my product arrives damaged?

A: Please contact us within 48 hours at [email protected], providing photographic evidence. We’ll quickly resolve your issue.

Q: Can I return or exchange items?

A: Yes, we have a 30-day return and exchange policy. Items must be unused and in original packaging.

Q: Can I cancel or modify my order?

A: Orders can be canceled within 24 hours if they have not yet shipped. For modifications, please contact us immediately.

Customer Support

For any questions, concerns, or feedback regarding our policies or your order, please reach out to us:

Company Name: Safe Day LLC

Company Number: B20250041393

Address: 166 Geary St. Ste 1500 2826 San Francisco, CA 94108, USA

Email: [email protected]

Phone: +1 (716) 830 1323

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

Thank you for choosing pickzzy for your home kitchen needs. Your satisfaction and trust are our highest priorities!