Shipping Policy

At pickzzy, operated by Safe Day LLC, our goal is to provide a seamless and enjoyable shopping experience, from browsing through receiving your order. Our comprehensive Shipping Policy outlines our commitment to delivering your items efficiently and securely.

Order Processing Time

All orders placed through pickzzy are processed within 2-4 business days, from Monday to Friday between 7:00 AM and 6:00 PM Pacific Time (PT). Orders received during weekends or holidays will be processed on the next business day.

Shipping Time & Delivery Estimates

We partner with trusted shipping providers such as FedEx, UPS, and USPS to ensure timely delivery. Typically, you can expect your order to arrive within 7-15 business days after processing. Please note that delivery times are estimates and can vary based on your specific location and circumstances beyond our control.

Shipping Costs

  • Orders over $199: Eligible for Free Shipping within the US.

  • Orders under $199: A standard shipping fee of $7.99 will apply.

Shipping Areas & Restrictions

Currently, pickzzy ships exclusively within the United States. We regretfully do not offer international shipping or deliveries to US territories outside the continental United States.

Tracking Your Order

Upon shipment, you will receive a tracking number via email, allowing you to monitor your order status directly through the shipping carrier’s website. If you have any questions or concerns regarding your shipment, please contact us at [email protected].

Taxes

Orders are subject to a standard sales tax rate of 5%, automatically calculated and included in your total purchase amount at checkout.

Delivery Issues

Should you encounter any problems regarding your delivery, including delayed, damaged, or lost packages, please immediately contact our customer support at [email protected]. We will promptly investigate and resolve the issue to your satisfaction.

Damaged or Lost Items

If your order arrives damaged or items are missing, please contact us within 48 hours of receipt. Provide photographic evidence of the damage, and we will facilitate a swift resolution, including replacement or refund.

Handling Charges

There are no additional handling charges. The shipping costs listed at checkout cover all handling, packaging, and shipping expenses.

Returns & Exchanges

We offer a hassle-free 30-day returns and exchanges policy. Items must be returned in their original condition and packaging. For more details, please review our full Refund and Returns Policy or contact us directly at [email protected].

Customer Support

For any questions, concerns, or feedback regarding our Shipping Policy or your order, please reach out to us:

Company Name: Safe Day LLC

Company Number: B20250041393

Address: 166 Geary St. Ste 1500 2826 San Francisco, CA 94108, USA

Email: [email protected]

Phone: +1 (716) 830 1323

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

Thank you for choosing pickzzy for your home kitchen needs. Your satisfaction and trust are our highest priorities!